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• How fast can I get a part?

  Orders for parts in our stock can usually ship same day. Items that must come from the factory will be ready to ship from their stock within 2-3 days. Notify us that you need an item in a hurry and we will do everything we can to meet your lead-time. Most of our vendors offer the option to drop ship directly to our customers, but the specific requirements vary. Please contact our sales staff for additional information.

• Can someone at your office make a product recommendation based on my application?

  Yes, Heatcon prides itself in having a knowledgeable sales staff. Please call our sales team who will either recommend a specific solution or refer to the factory staff for more in depth problems.

• How do I get started?

  The basics are a facility with adequate floor space, electrical power, work benches, plant air, etc. Also required are various hand and power tools, a freezer, materials/supplies, and hot bond equipment. Training for your personnel will be another important need.

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